Our Reviews

Seamless vehicle purchase.

Overall, I would say Robideaux Motors was the best auto buying experience that I've had so far. They always answered their phones (amazing what difference that alone is compared to my "local" dealerships), they always followed up with my questions or updates, and were extremely transparent and professional during the entire process. I special ordered my truck and both Danya & Mick were great to deal with. Being that I flew out to get my truck and drive back they had the truck ready, paperwork ready, and it was a seamless process. We hit two snags that were both easily missed, but one was addressed immediately and the other is currently in a tech ticket with GM. Nothing against the dealership, but I don't understand why GM would sell the upfitter switch package but not install it. It's like I ordered a burger, but only go the meat and nothing else. Just doesn't make sense to me in any way. Based on online forums, it looks to be a fairly in depth install, which it would make way more sense to do this on the assembly line. Just strange. Overall, Robideaux was great and if we consider another GMC/Buick, without hesitation I'd put the on the top of my list to call first.

Friendly personally tailored great service

The process of buying a truck with Robideaux GMC could not have been easier... Casey in sales was great and never rushed us even when we were so indecisive on a color... lol! He is how all salesmen should be! Highly recommend him! The financing with Jessica was the quickest ever... She had everything ready and in order! We were in and out in less than 30 min and most of that was just friendly chit-chatting... Can't speak highly enough about our experience with Robideaux GMC! Many Thanks!

Polite and courteous. Work was warranty work was scheduled and timely. P.S. More smiles from the service staff might be an improvement. :)

This is my 2nd purchase, I've worked with roger twice now, it's always easy and fast. He is willing to spend as much time as needed to make sure you are acclimated to your new vehicle.

Excellent service department. Regularly have my GMC truck serviced there. Service advisor Nate always does a good job with my service needs.

I needed my oil changed on my 2022 GMC Denali, needed to squeeze in before I left to Alabama for my brothers funeral. Your team made it happen, thank you so much. It’s because of your service, why I bought my truck there and my brother-in law came from Alabama to get his this year. Thank you for your support and kindness. 🙌🙌🙌🙌

Great people and professional service

GREAT SERVICE

Mick is the best!

I came into the service department for an oil change and mentioned a couple of other small issues with my car. The man who checked me in was so nice. He did follow up with the other issues and explained what may be the problem. He cleared the codes and said if they happen again, I should call and make an appointment to investigate further. I left feeling that I was well taken care of and can get help if I need it in the future. I always have excellent service at Robideaux Motors!!

An easy and painless trade! Kris was great He spent time with me showing me how to "navigate" the operating process. I met the Owner John He was gracious and well informed regarding my trade!

My experience was seamless. I received excellent service from the whole team but specifically from Mike with the sales side and Jessica was amazing with the paperwork and financing!

The sale was great but the condition of the new truck at Delivery was sad ,,,, not very clean or detailed the plastic was still on seat back buckles. Fuzzy white dirt on ceiling, floor mats all bent and curled up at corners. Water marks all over the outside. The worse was that you placed your logo sticker on my truck with out my permission. Big plastic emblem on my new paint job. Very disrespectful. Was able to detail truck when I got it home. Wife is happy now. I would have expected more from buying a new expensive truck. The way of the new sales.

Sales cord did a good job on getting truck prepared and a great orientation. This new concept of having some many controls on the screen is confusing and difficult for us Seniors.

The sales staff (Kris) has been great. I had a major mechanical issue with a truck and he helped me get set up in a new one.

Mick was very helpful, knowledgeable and made the car buying experience wonderful.

Not friendly, poor service, when truck was done didn’t get a call right away, had to call and ask, then finally got a call back and told truck had been done for a while. Then was given keys and told to go find my truck instead of being told where it was. Truck has an issue with automatic running, called as it was happening, was told I had to wait almost 2 weeks and they couldn’t do anything about it. Then mechanics said they couldn’t figure it out. The running board has been grinding since I bought it brand new in march. Very unhappy with all my experiences, from ordering new vehicle, to trading in old vehicle, to picking up new vehicle, and finally the service department. No one has stood out to be extra friendly. When people are spending any amount of money with your company there should be some gratitude and appreciation. Not here though.

We had a great experience buying our new GMC 1500 pickup, our salesman Roger was very helpful and a wealth of knowledge. I look forward to dealing with them in the future

The service department was courteous and ready for my appointment.

Asked about my third row seatbelt not retracting. Was told since my car was out of the 3yr 36000 mile warranty and they would need to extort $198 from me to look at it. I told them I had an extended warranty I purchased from them. Service tech didn’t care. Need to pay $198. I looked up Buick seatbelt policy and found that it is 6yrs 72000 miles. So I will be contacting the service manager. We will see what happens.

Called Roger said hey hey hey. He said we have that. I said deal. Easy way to do biz. Will be back

KRIS FIELD OUR SALESMAN DID AN OUTSTANDING JOB AND MR. JOHN ROBIDEAUX-THE OWNER-WAS AS USUAL VERY HELPFUL AND MOST PROFESSIONAL

Quick and fast

Very fast, friendly and straight forward.

Dustin was excellent to work with. Got my problem taken care of.

It went very well and everyone was very helpful.

My experience at Robideaux was how I wish other dealerships would be, I didn't feel like they were lying, inflating information or attempting to pull the wool over my eyes with "deals" or other sneaky strategies that I experienced with other dealerships. The whole experience was pleasant, personal and quick and if GMC continues make good vehicles then I'm sure I'll be back to Robideaux.

Great service

Not good so far, was handed off from first salesman I talked with and confirmed truck with. Signed paperwork/financing. My down payment cashed 7/11. I added window tint,clear bra, and console lock box. Here is sit 7-18 and can’t get an answe whenni can actually take possession of the truck. Salesman doesn’t even get back to me

Everything went smooth. Very professional courteous staff.

Excellent. Although some services were to costly for us( ac hose replaced, over $1,700.) We were still given Excellent customer service. We arrived to late to pay and pick up our car, but the gentlemen there jumped in and took care of us anyways. Grateful.

Pleasant personal and service performed as promised.

My salesman Roger is the best, class act. If it wasn’t for him I would be purchasing my gmc vehicles somewhere else. Every thing seems to go very smoothly with Roger involved with it, so thank you very,very much.

Chris my salesman was excellent,my finance lady was wonderful. The only issue I am having is getting my truck titled and licensed

Excellant and Timely service.

Best car buying experience I’ve ever had by far.

Everyone there is always friendly, helpful and polite. You are always very thorough in checking everything so l am confident in driving for the winter. I will be careful to schedule an earlier appointment next time as it was almost dark by the time I got home. Night driving isn't good for me anymore.

They fixed my problem the same day I phoned to see if I could bring in my car. I ended up needing a thermostat in my car.

Always a pleasure doing business with you. Great customer service.

Employees are very nice and helpful. They are very trustworthy.

Purchased a used truck from the dealership. I later found a n issue with the wiring for the trailer lights. They stayed late on the day I found the problem and worked hard to get it finished the next day before I had to travel with a trailer. They are great!

Mike and Jessica make it easy

Friendly people, up front pricing . Our sales associate Mick was very knowledgeable and easy to work with.

Roger was a real good guy to work with everything was like he said. Jessica worked hard to get the paperwork done.

Experience was great. Everyone was helpful and friendly.

have been dealing with robideaux for 30 plus years bought several vehichles always so happy with everything!!!!!!

Timely and great service

On time and really tried to fix our seatbelt issue.

Possibly the worst customer service anywhere.

Wonderful staff!!! From my salesman Roger, who was patient all through my ordering process and going over the features on my new truck, to the Financing wizard named Jessica, who was outstanding at assisting us with finding the optimum financing option, to Bill in parts who graciously found the items I needed to add to my truck... they were each committed to serving customer needs to the fullest! What a professional and pleasant buying experience!

Mike Neglio was great to work with on our new vehicle order. He really laid everything out and made ordering our new vehicle with the options we wanted and a really awesome price. Everything was exactly as expected and just a great overall experience.

The entire team was fantastic, including Mr Robideaux himself!

I have a grand new GMC Denali Ultimate. Took ownership on Wednesday, 11/25 and it was back for service on 11/30 for a brake assist warning. Literally less than 150 miles on it. Got it back on 12/19 and on 12/21, same alert pops up. Back to the shop where it sits today, 1/6/26. I own two other Yukons and a Sierra, so I am not new to the GMC family. I’m so disappointed.

Excellent and friendly service. Thanks!

Edward Hodge took such great care of us! He wasn’t pushy or try to pressure us into anything, like most places. He genuinely wanted to help us. His team even worked with our lender to match what the competition was going to give us for the APR so we could have everything at our bank. Very smooth process. Jessica Neglio was also very helpful & for us set up with all the paperwork and links of how to do all the dmv & insurance online. It’s been awhile since we’ve bought a new vehicle and waiting hours at the DMV was something I wasn’t looking forward to. She had a lot of helpful information for us. My husband & Father in law have been long time fans of Robideaux Motors, so I’m happy to have joined the GMC family.

Fast and easy every thing ready when I got there to finish the deal

Understanding, easy to work with, friendly and efficient.

Always a pleasure doing business at Robideaux Motors.

Timely friendly and professional

I was looking for a new car and Mike never disappoints. I was able to get exactly what I wanted. Jessica made the finance portion quick and easy. This is my 4th vehicle I’ve purchased from Robideaux and Mike has been my salesman each time.

Timely Exceeded expectations

Excellent service

Wonderful customer service!

Easy checkin…great follow-up…on time.

The service team communicated well with me when they encountered a potential issue when getting my break fluid changed. Fast service and a reasonable price for the maintenance preformed.

Service is very prompt and wonderful communication

Always get us in when needed for servicing, like the way get ride home and then pick up to come back and get my pickup.

Robideaux is the only place I buy and service my vehicles! The family owned feel truly makes a difference!

Very professional and polite. Took care of things very quickly.

Great service

Nate and Dustin are the best at what they do and always spot on with prompt service and knowledgeable about all aspects of my parts and service questions .

Robideaux Motors has always done a superior job with mine and my wife's vehicles getting them in and out with efficiency and professionalism! Thanks again to the service crew at Robideaux!

All as promised

I had a scheduled oil change for my pickup truck. I planned on staying there while it was being done. They told me to expect it to take one hour and it only took 45 minutes. They have a very extensive check list that they use and they preformed all of the inspections. They have a comfortable place to wait. I was very happy with their efforts.

Had a great experience working with Robideaux Motors to secure my 2025 Yukon XL. They were very patient with me and guided me through the whole process. 10/10 would recommend. Will be buying all my GMC cars here.

great service department

The easiest and most hassle free vehicle purchase I have ever had. I would highly recommend them.

No problem, speedy service, friendly, cost is reasonable.

Robideaux motors was great to deal with. Very easy process, great price, huge inventory selection. Roger S. was our salesman and Roger was fantastic.

i have been going to you for 40 years and am always pleased

Excellent customer service

Everyone there is helpful, pleasant friendly and knowledgeable. They performed all duties I asked for and then some. Questions were answered and good advice was given. I could not ask for better service! Thanks to all of you!

Best dealership to work with. Mike N. Is great and very helpful. Appreciate the way yall do business and willingness to do deals via phone. We bought two new vehicles from you. Obviously our experience on the first made us come back for the second. I think i spent less time in your dealership buying these two vehicles than i did buying my last vehicle. Thank you again will definitely recommend your dealership.

Had the batteries changed on my at4x and the technician left a bracket and bolts in the wiper valley of my truck. Little disappointed in this service. All my other services have been great.

Professional, Honest, Not pushy

I am an 84 year old widow and I have been coming to Robideaux Motors for many years. I have always had excellent, kind, professional and caring service.. Dustin has always been so patient and kind and explained what needs to be done for my wonderful Chevrolet Equinox. Thank you very much indeed, to everybody at Robideaux from an extremely satisfied and happy customer!

Repairs completed as was promised

As always, great service 👍

Not impressed with the service vs price. I brought my truck in for warranty work, I understood the warranty deductible I was going to pay but charging my $200 bucks to “diagnose” my trailer brake relay was dirty. I know you plugged in your machine, read the code and pulled and replaced. And I still don’t understand how that’s not covered under my extended warranty, it’s electrical. I also had the service tech listen for a noise that I didn’t feel is normal. He said there was nothing abnormal but for another $200 we can have a mechanic listen. I took my truck to another diesel mechanic, I indeed have a turbo leak. Not normal. I am now paying him to fix it. Exactly what I assumed it was. I really enjoyed the sales experience start to finish with Mick. I’d give a 10/10 on that side of the business. But service department, you lost my business. Doug Matteson

very polite, professional, and helpful.

Always a great experience with Roger.

Good people, pleasure to deal with.

Everyone at the dealership was very nice and professional. We were greeted upon arrival and taken straight to our salesman.

The whole experience was straightforward, friendly, professional, and accommodating. We would buy a vehicle here again.

Dropped vehicle off on 3/9. Did not get it back until 3/19. Would have been done 3/13 but oil dipstick tube was broken by the tech. Receipt of the part was a mess, ordered on 3/13, was supposed to be on Monday 3/16. Finally, received the part on 3/19 and repair completed.

Friendly and professional service. Thanks!

Wonderful customer service. Will be doing business with for now. They truly set themselves apart from other businesses I’ve worked with. Will always and already have recommended them to friends and family for any buying or service

Salesman Mick Teno was great to work with as was everyone involved.

Great experience! They repaired our headlamp, installed wheel wells and updated our FOB. Everyone was knowledgeable and friendly and prompt.👍

Greg is awesome.

I have been going to Robideaux for over 40 years

This is not my first vehicle I have bought from Robideaux motors. Great dealership to deal with. Rodger is the best salesman I have ever dealt with, he is very knowledgeable and helpful and he is probably most of the reason why I keep buying my GMC from Robideaux. I have also advised a couple other people too go there as well and they have purchased a vehicle from Rodger as well. Overall a great place to purchase a vehicle, thanks Phil Brown.

The service department at Robideaux Motors did a fantastic job for me this time. They got me right in & accurately diagnosed & repaired the problem quickly.

Fast painless

Accepted my AT4 on time, finished on time, while I waited. What more can you ask for?

It was directed, easy and friendly

Great so far!

Always good service. Comfortable waiting area. And had to rebook for a monitor issue. Great help with that problem.

I would definitely plan on buying any future vehicles here and recommend them to anyone. I specifically appreciated the no pressure sales approach, no haggle pricing, and fast/ efficient communication

Great customer service

Said it would take an hour and it was right on time. Explained vehicle inspection. Excellent.

On time, good communication, job done right. What more can a Customer ask for?

Set up time to bring it in and was done right at the time they stated it would be done. cant ask foor more.

From first communication, to vehicle pick up, we could not have been more happy with the overall experience. We drove quite a ways to get to the dealership due to their amazing deal and awesome salesman. We would make the trip again. Highly recommend.

Everything was seemless from ordering to delivery. All was as promised. Mike and Jessica were pleasant and fun to work with.

Good time with Mike, very knowledgeable and friendly

My wife and I had a marvelous experience dealing with Mike and all the folks at Robideaux GMC when we bought our new Sierra! They were friendly and knowledgeable, and helped us feel comfortable about our purchase. The 3 year no interest loan was definitely an added plus!

Very happy with the way I was treated. Thank you

On time, professional, prompt service

Exactly what I expected, through, quick, and friendly!

Very quick service for my scheduled oil change,

Service manager was friendly and answered my questions.

Service team is great!

First time buying a new car—it couldn’t have gone better. Scot made it very easy and I love the truck.

Appreciated sales specialist Ed Hodge.

Well, I left the dealership after my oil change and when I got home, I pulled my car in the garage. I went to the back of my car to get my groceries when I saw large drops of oil on Garage floor. I immediately looked under my car and sure enough there was oil drops all over under my car on my garage floor. I then took cardboard and stuck under my car so leaking would go on to the cardboard. Since the service was already close. I had to wait till morning. I checked my oil to make sure there was oil in the car so I could drive it back to the service department. And the filter that had been put in my car, the seal was broken. This actually happened to my daughter a few months ago when she got her car service there. It has never happened to me before but maybe you should consider changing to a better made oil filter. I cannot get the oil off my garage floor so now that looks really bad. So yes, I’m not very happy with my last oil change.

Everyone one is always nice and very helpful

great!

As always, everything was perfect. I can’t explain enough how nice & professional everyone is at Robideaux. You really do feel like you’re part of the family.

Roger and Jesica truly shine in their roles, and their dedication is truly inspiring. The staff consistently goes above and beyond to offer their support and assistance, making a meaningful difference in our experience.

Very happy with our terrain, Scott was great.

Scot our salesman did a great job in making sure we knew how to operate all the features of our new vehicle. He also kept in touch with us through the whole order process. Thanks Scot!

We were treated very well ! Roger & Jessie made us feel right at home, answered questions, shared some laughs. Others joined in when it was appropriate and made it more fun. All in all it was a very comfortable experience. I would definitely recommend them to any of my friends or family.

Excellent

Easy to do business with. No nonsense right to the point and helpful. Greg was great and the finance department made it easy.

Roger, Melissa and the rest of the staff have been great. We've purchased two new vehicles recently from Robideaux Motors. Staff are attentive, responsive and very accommodating. We will recommend this dealership and likely come back when it's time to replace our current vehicles. Great experience!

The experience was wonderful, Scott, treated us like family

Your website was up to date, I found the exact car I was looking for and made an appointment to look at it the next day. The salesman was very helpful and I purchased the vehicle.

Robideaux is amazing! They always get me right in, they’re very knowledgeable, and friendly all the time!

Great service, as always. Thank you!

Did an excellent job!

All good

Right on time and efficient

I brought my truck in as it would not start. As it turns out, I stupidly did not have gas in the tank. The person who dealt with me was very professional and polite. I was embarrassed to have made such a silly mistake. He was polite and not condescending. I appreciated that.

Everything was great! From my first call with Sonja, to working with Scot as my point person, to Bill in parts, everyone was fantastic to work with and made the experience as smooth as possible. Couldn’t recommend the team enough!

went in for an oil change also requested a tire rotation and air filter replacement. claimed they did the oil change. told us that the tires did not need rotation, same thing happened last time in there (tires are warrantied with regular rotations). told them to rotate tires. claimed they did that. never did replace air filter. still refusing to correct the seat belt. This service dept is getting worse by the minute.

Experience was perfect. Everyone, especially Mick, provided me with everything needed to make an informed purchase. I felt very comfortable and happy

Mike Neglio is great

Sonia and Greg were amazing! It was a quick and smooth purchase process. They were most helpful and kind. Excellent all around. I will be referring customers to them.

Excellent quality work. Done as promised and on time. Hats off to John in the body shop.

Excellent, effective, Friendly Service Department, they were quick and efficient. I appreciate them getting my vehicle in for service.

Good

I was impressed with the transparency and prompt communication! And Salesman Scott was great!!

Did everything I needed in a timely fashion.

Robideaux is easy to work with in purchasing a new vehicle as well as making trade-in's work.

Always great, friendly service! Give them all raises!!

I had an issue with my truck that prevented Me from driving it. Nate in the service Dept. told me drop off my and they would work it into the schedule. They fixed it in one day and got me back on the road. Thanks Nate.

The Dealership was great to work with. I would buy from them again!

Always courteous and professional. Very competent.

Great service

Fast and professional service!

We have always been treated well when we are there. The service prices are fair and they do good work.

Excellent